Our Approach

Our culture transformation process encompasses three stages: measurement, assessment and implementation.

We employ state-of-the-art culture measurement tools to map the existing organization (or group) culture comprised of individual values, current culture values and desired culture values. The culture map is presented as a picture summarizing the values choices for each category (individual, current culture and desired culture) on the seven level full spectrum scale.

We provide the leadership team with an assessment based on an analysis of and insights about the current culture – its strengths and level of entropy (unproductive behaviors and misuse of energy) and the potential for transformation based upon people’s personal values and the values they want to see in the desired culture.

Developing the culture transformation strategy for implementation begins with reviewing the mission, vision and values of the organization. We engage people at all levels of the organization in a strength-based, appreciative approach to highlight behaviors and practices which are already in evidence and which need recognition, celebration and amplification. Together with the leadership team, we craft a transformation strategy based upon the above, including new behaviors and practices which must be lived at all levels of the organization and at the same time giving attention to the organization processes, systems and structures which must be adjusted to align with and reflect the desired values. As behaviors, processes, systems and structures change to reflect the new values, the new and transformed values-driven culture is created.

Implementation of the culture transformation strategy often begins with clarifying and or confirming the mission and vision of the organization and articulating the values which will drive the organization culture. This is followed by values-based teambuilding with the Executive Team, the Senior Leadership Team, and development of cross-functional alliances and partnerships. Because culture transformation must be driven by the actions and behavior of the leaders, values-based behavioral coaching and whole person transformation processes are core elements in the process. Finally, culture transformation is grounded in and sustained by aligning the performance management, information, communication, leadership development and reward systems with the core values, and increasing empowerment and accountability at all levels by streamlining the organization structure.